Privacy Policy

This Privacy Policy describes how we manage the private data you provide to us on CoviFind website / app and Meril Diagnostics Private Limited-controlled website / apps (including its affiliates and subsidiaries) that connect to this Privacy Policy (referred to as "MDPL website / apps"). This Privacy Policy does not apply (unless otherwise stated) to MDPL for private data gathered from your offline activity. Your use of CoviFind Website / app and its affiliates, which link to this Privacy Policy, is subject to this Privacy Policy and the Terms of Use.

Please read this Privacy Policy before using CoviFind / MDPL Website / apps or submitting personal information to us.

HOW DOES THIS PRIVACY POLICY DEFINE "PERSONAL INFORMATION"?

"Personal Information" means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by CoviFind or MDPL Website / apps and maintained by MDPL in an accessible form. Examples of personal information include your name, your postal address, and your phone number.

HOW DOES COVIFIND / MDPL WEBSITE / APPS COLLECT INFORMATION ONLINE?

CoviFind / MDPL website / apps collect information in two ways:

Personal Information you submit in our contact forms: CoviFind gathers private information that you enter on CoviFind / MDPL website / apps in data areas into data fields on CoviFind / MDPL Website / apps. For example, you may submit your names, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for CoviFind / MDPL programs, contact CoviFind / MDPL customer service or respond to CoviFind / MDPL surveys and forms. To protect your privacy, you should not provide CoviFind / MDPL with any information that is not specifically requested or that you do not wish to share.

Passive Collection of Unidentifiable Information: CoviFind / MDPL Website / apps may collect information about your visits to CoviFind / MDPL Website / apps without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to CoviFind / MDPL Website / apps some of this unidentifiable information, such as the URL of the Website / app you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of CoviFind / MDPL Website / apps easier by allowing CoviFind / MDPL to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve CoviFind / MDPL Website / apps. Certain features of CoviFind / MDPL Website / apps may not work without the use of passive information collection technologies. Information collected by these technologies cannot be used to identify you without additional identifiable information.

IN WHAT CIRCUMSTANCES MIGHT CoviFind / MDPL COLLECT AND USE PERSONAL INFORMATION?

CoviFind / MDPL will use the personal information you provide through CoviFind / MDPL Website / apps to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a CoviFind / MDPL Website / app, CoviFind / MDPL may use certain identifying technologies to allow that Website / app to "remember" your personal preferences, such as sections of that Website / app that you visit frequently and, if you choose, your user ID. We may also use this personal information to offer you the opportunity to receive notifications regarding CoviFind / MDPL or its affiliates products or services or to invite you to participate in surveys about our products.

DOES CoviFind / MDPL CONSOLIDATE PERSONAL INFORMATION?

CoviFind / MDPL may consolidate the personal information of customers who use CoviFind / MDPL Website / apps. We use this information to help us better design CoviFind / MDPL Website / apps and CoviFind / MDPL products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.

WHAT CHOICES DO I HAVE ABOUT HOW CoviFind / MDPL COLLECT AND USES PERSONAL INFORMATION ABOUT ME?

You may always limit the amount and type of personal information that CoviFind / MDPL receives about you by choosing not to enter any personal information into forms or data fields on CoviFind / MDPL Website / apps. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of CoviFind / MDPL Website / apps may ask whether you wish to opt-out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.

You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want CoviFind / MDPL Website / apps to use tracking technologies, such, to "remember" your personal information, such as user IDs or mailing addresses, on return visits. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.

WHO WILL HAVE ACCESS TO PERSONAL INFORMATION ABOUT ME?

Personal information can be accessed by a restricted number of CoviFind / MDPL employees, third party processing, plug-ins, storage, etc. with which CoviFind / MDPL may conduct joint programs, and by individuals and entities with whom CoviFind / MDPL contracts to carry out business activities for CoviFind / MDPL. In addition, CoviFind / MDPL practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for CoviFind / MDPL.

DOES CoviFind / MDPL SHARE PERSONAL INFORMATION WITH THIRD PARTIES?

As per general rule, CoviFind / MDPL does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity (such as data storage, analysis or processing) through a contractor/third party. Where required by law, CoviFind / MDPL will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt in to or opt-out of this disclosure.

However, if CoviFind / MDPL sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If CoviFind / MDPL provides your personal information to individuals and entities which assist us with our business activities, it is CoviFind / MDPL practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for CoviFind / MDPL. CoviFind / MDPL reserves the right to disclose your personal information to respond to authorized information requests from government authorities, to address national security situations, or when otherwise required by law.

HOW DOES CoviFind / MDPL SECURE PERSONAL INFORMATION?

It is CoviFind / MDPL practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet, especially personal information related to your health. CoviFind / MDPL cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to CoviFind / MDPL Website / apps, you must weigh both the benefits and the risks.

In addition, CoviFind / MDPL Website / apps covered by this Privacy Policy will display a warning whenever you link to a Website / app that is not controlled by CoviFind / MDPL or subject to a CoviFind / MDPL Privacy Policy; you should check the privacy policies of such third-party Website / apps before submitting personal information. Personal information is stored in CoviFind / MDPL common servers and CoviFind / MDPL has reasonable security Practices and Procedures for securing such information.

HOW DOES CoviFind / MDPL PROTECT THE PRIVACY OF CHILDREN?

CoviFind / MDPL does not knowingly collect or use any personal information from children (we define "children" as minors younger than 13) on CoviFind / MDPL Website / apps. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

HOW MAY I CORRECT PERSONAL INFORMATION OR DELETE IT FROM CURRENT CUSTOMER RECORDS?

You may request to remove your personal information from our current customer records or to amend your personal information. Please notify us of your wishes by contacting us in one of the ways specified below. For our record-keeping purposes, we will retain certain personal information you submit.

HOW CAN I CONTACT CoviFind / MDPL?

If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt-out of future communications from an CoviFind / MDPL business or a particular CoviFind / MDPL program, please contact us by clicking on the "Contact Us" link on the Website / app you are visiting or by e-mailing us at covifind@merillife.com. Alternatively, you may send a letter to the following address:

Meril Corporate Office, Near Bilakhia Stadium, Muktanand Marg,

Chala, Vapi - 396 191,

Gujarat, India.

Email: covifind@merillife.com

Website: https://www.covifind.com.

In all communications to CoviFind / MDPL, please include the email address used for registration (if applicable), the Website / app address or the specific CoviFind / MDPL program to which you provided personal information), and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by e-mail, please put the "Deletion Request" or "Amendment Request, as applicable, in the subject line of the e-mail. We will do our best to respond to all reasonable requests in a timely manner.

HOW WILL I KNOW WHETHER CoviFind / MDPL HAS UPDATED THIS POLICY?

CoviFind / MDPL reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes, and good business practices. If CoviFind / MDPL changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph. We recommend that you visit this Policy every time you are about to provide CoviFind / MDPL with your personal information.